Revised: May 22, 2025

At Youngstown Insurance Agency, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website and related services (collectively, the “Site”).

By using the Site, you agree to the practices described in this policy.

1. Information We Collect

• Contact Information: name, phone number, mailing address
• Internet Activity: IP address, browser details, and how you interact with our Site
• Location Data: general location based on IP or mobile device
• Other Information: information you voluntarily provide (e.g., quote requests, form submissions)

2. How We Use Your Information

• Respond to inquiries and process quote requests
• Improve our Site, marketing efforts, and services
• Send updates, offers, or educational content (only with your consent)
• Prevent fraud and ensure security
• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. However, we may share it with:

• Service Providers: vendors who help operate our Site (e.g., analytics, hosting, or marketing)
• Legal Authorities: when required by law, regulation, or legal process
• Business Transfers: in the event of a merger, acquisition, or asset sale

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and understand user behavior. You can adjust your browser settings to limit or disable cookies.

We may also use third-party tools like Google Analytics. Learn more or opt out here: https://tools.google.com/dlpage/gaoptout.

5. Potential Chatbot Use

While we do not currently use chatbot technology, we may implement one in the future to improve customer service. Any chatbot usage would be subject to this Privacy Policy.

6. Security

We use an SSL certificate to encrypt data transmitted through our Site. While we take reasonable security measures, no system is 100% secure, and use of the Site is at your own risk.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing any personal information.

8. Children’s Privacy

This Site is intended for use by adults 18 years and older. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted with a revised date. Continued use of the Site implies acceptance of any updates.

10. Contact Us

If you have any questions or concerns, please contact us at:

Youngstown Insurance Agency
7050 Market Street, Suite #104
Youngstown, OH 44512
Phone: (234) 264-8220